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How can I Email a Return?

How can I Email a Return?

To email a copy of the client's encrypted return, you can use either of the two ways below. 

Through the Client List

To use this route: 

  • Go to the Client List on the Main Menu of the ProWeb. 
  • Look for the Client you'd like to email their return from the Office Client List. 
  • Click on tools then proceed to Email return 
  • File to Attach:  The PDF will be prepared and attached by the Program. 
  • Rename the PDF: By default, the file name is Tax Information.pdf. Remove the text then enter the name you prefer. 
  • File Password: To access the file, the client must enter a password. This password is set by you. It must be at least 8 characters; must have an uppercase letter, a lowercase letter as well as a special character (*$!?) 
  • File Password Confirmation: Repeat the set password. 
  • If the passwords don't match, ensure that they do. 
  • Under Send to, dial in the client's spouse's email address. From the Preparer Configuration, the email of the Preparer will be pre-populated. 
  • An explanation of the file being password protected is given on the Message Body. 
  • To open the PDF, the taxpayer's last four primary SSN must be entered. 
  • To complete the process, click on Send Email

From the Individual Tax Return

To apply this route, use the instructions below: 

  • Go to the Individual Tax Return then to the Submission page that comes after the E-File page. 
  • Click on Email Return. 
  • The PDF will be prepared and attached for you by the program.
  • Under Send to, dial in the client's spouse's email address. From the Preparer Configuration, the email of the Preparer will be pre-populated. 
  • An explanation of the file being password protected is given on the Message Body. 
  • To open the PDF, the taxpayer's last four primary SSN must be entered. 
  • To complete the process, click on Send Email