---
title: REFUND / DISPUTE POLICY
description: Client acknowledges that if a dispute, chargeback, or payment claim is filed against Taxx Savage, all access to the platform, software, payouts, and related services may be immediately restricted until the matter is fully resolved.
---

[Skip to content](https://help.taxxsavage.com/refund-/-dispute-policy#main-content)

English

Show submenu for translations

[![Taxx Savage Logo](https://help.taxxsavage.com/hs-fs/hubfs/Logo-1.png?width=300&height=133&name=Logo-1.png)](https://taxxsavage.com/)

Open main navigation

Close main navigation

- English
  
  Show submenu for translations
- Contact us

 Contact us

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Taxx Savage Knowledge Base](https://help.taxxsavage.com/?hsLang=en)
2. [Account](https://help.taxxsavage.com/account?hsLang=en)

# REFUND / DISPUTE POLICY

**Platform Access & Dispute Restrictions**

Client acknowledges that if a dispute, chargeback, or payment claim is filed against Taxx Savage, all access to the platform, software, payouts, and related services may be immediately restricted until the matter is fully resolved.

If any return submitted for review — including non-bank product returns — is missing required documentation, requires additional documentation, or is rejected by the IRS, and a fee dispute is filed, Taxx Savage reserves the right to suspend platform access pending resolution.

**Client Financial Responsibilities**

Client agrees to be responsible for the following:

- Any Stripe or payment processor dispute fees
- A 2% administrative fee for recalculation and processing, which will be deducted from held funds
- Any approved remaining balance will be released during the next applicable payout period after all fees and adjustments are deducted

**Refund Policy**

If anyone who has onboarded with Taxx Savage seeks a refund, a 5% restocking fee will be deducted from the refunded amount after the contract is signed.

For questions or to initiate resolution, please contact:

[**cs@taxxsavage.com**](mailto:cs@taxxsavage.com)

- [FAQs](https://help.taxxsavage.com/faqs?hsLang=en)
- [Taxx Savage ProWeb](https://help.taxxsavage.com/taxx-savage-proweb?hsLang=en)
- [Support](https://help.taxxsavage.com/support?hsLang=en)
- [Reports](https://help.taxxsavage.com/reports?hsLang=en)
- [Account](https://help.taxxsavage.com/account?hsLang=en)
- [Federal Tax Questions](https://help.taxxsavage.com/federal-tax-questions?hsLang=en)
- [E-file and Direct Deposit](https://help.taxxsavage.com/e-file-and-direct-deposit?hsLang=en#main-content)

    - [E-filing Questions](https://help.taxxsavage.com/e-file-and-direct-deposit?hsLang=en#e-filing-questions)
- [Deductions and Credits](https://help.taxxsavage.com/deductions-and-credits?hsLang=en)
- [Taxes](https://help.taxxsavage.com/taxes?hsLang=en)
- [General instructions](https://help.taxxsavage.com/general-instructions?hsLang=en)
- [Mobile App Questions and Troubleshooting](https://help.taxxsavage.com/mobile-app-questions-and-troubleshooting?hsLang=en)
- [Configuration](https://help.taxxsavage.com/configuration?hsLang=en)
- [General FAQ](https://help.taxxsavage.com/general-faq?hsLang=en)
- [Information Central](https://help.taxxsavage.com/information-central?hsLang=en)
- [Taxx Savage Pro Desktop](https://help.taxxsavage.com/taxx-savage-pro-desktop?hsLang=en)
- [Client Hub Navigation](https://help.taxxsavage.com/client-hub-navigation?hsLang=en#main-content)

    - [Tools](https://help.taxxsavage.com/client-hub-navigation?hsLang=en#tools)

[![Taxx Savage Logo](https://help.taxxsavage.com/hs-fs/hubfs/Logo-1.png?width=300&height=133&name=Logo-1.png "Taxx Savage Logo")](https://taxxsavage.com)

<https://www.facebook.com/> <https://www.twitter.com/> <https://www.instagram.com/> <https://podcasts.apple.com/> [mailto:email@email.com](mailto:email@email.com)

Copyright © 2026, Taxx Savage